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Online Privacy Statement
Our Commitment To Privacy
At GREEN CRICKET (“GREENCRICKET”), we are committed to protecting your privacy online. Our pledge is to safeguard any personal information that you provide us, and to make every reasonable effort to use this information only as you choose.
Collecting and Using Your Information
This Online Privacy Statement covers the collection and use of personal information on the greencricket.ca Web site. The information covered by this statement is information an individual provides to GREENCRICKET during an online transaction outside of the individual’s trade, business or profession.
Personal Information
Your consent will be obtained for the collection, use and disclosure of personal information. GREENCRICKET collects personal information online when:
- you register to create an account in our store, or to receive our newsletter
- you make online purchases or visit the website to review products
- you submit questions or comments to us through the “Ask the Expert”
- you participate in online surveys
- you participate in online promotions or contests
The type of information collected may include name, address, billing and delivery information, e-mail address, gift recipient information, and credit card information.
GREENCRICKET may use the personal information you provide to register you in programs; create and maintain accounts; process, fulfill, and follow up on orders; answer your e-mail; send information you request; and process returns. We also may use this personal information to provide you with information related to your account and the products or services you purchased from us, to better understand your needs and interests, to improve our service and to personalize communications.
GREENCRICKET may send you e-mail about your orders or your account and in response to your questions. GREENCRICKET may also send you e-mail with information and/or special offers about products and services that may be of interest to you, unless you indicate you do not want to receive them. We will give you an opportunity to let us know your preference regarding the receiving of promotional e-mail when you register for a service, when you provide us with your personal information, or when we send you e-mail.
Personal Information about Others
If you send us information about others, we will use that information (usually an e-mail address) to do what you asked us to do (for example, deliver a gift basket to that special friend or relative).
Sharing Your Personal Information
GREENCRICKET will not sell, rent, or trade the personal information you provide online.
GREENCRICKET may disclose personal information to third parties without your consent as required by law or court order, and to cooperate with Government authorities in a criminal investigation.
Other Information – Cookies
GREENCRICKET automatically receives and records data on our servers from visitor browsers including computer IP (Internet Protocol) addresses and other information through the use of cookies.
This information is collected about thousands of site visits and may be analyzed as a whole. This analysis looks for trends among many visitors to greencricket.ca or other GREENCRICKET sites, and determines which parts of the site are accessed most frequently and what information visitors find most valuable.
We may also collect and record information about what you viewed on our Web site. We may use this type of information and combine it with your personal information to help customize our future interactions with you. In doing so, we hope to provide better service to you by tailoring our communications to match your interests– to give you more of what you want and less of what you don’t want. However, we will provide you with the opportunity to tell us not to use this type of information in future communications.
Protecting Your Information
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place certain physical, electronic, managerial and security procedures to safeguard and secure the information we collect online. We safeguard information according to established security standards and procedures, such as using Secure Socket Layer (SSL), and we continually assess new technology for protecting information. Appropriate GREENCRICKET employees are trained to understand and comply with these information principles and we communicate our privacy policy, practices and guidelines to all employees.
However, while we strive to protect your personal information, you must also take steps to protect your information. We urge you to take every precaution to protect your personal information while you are on the Internet. At a minimum, we encourage you to change your passwords often, using a combination of letters and numbers, and make sure that you are using a secure browser as you surf the Internet.
Communities
Some of our sites may enable you to participate in public services such as discussion boards, chats, and live events. Please use discretion when posting personal information about yourself when using these services. Be aware that when you disclose personal information at these sites, such as your name, member name, e-mail address, etc., the information may be collected and used by others to send unsolicited e-mail. The services are open to the public, and what you post there can be seen by anyone and is not protected. GREENCRICKET cannot control the comments that you may receive while you participate in these services. You may find other people’s comments to be offensive, harmful or inaccurate.
Outside Links
Some areas of our Website contain links to and from other Web sites and GREENCRICKET is not responsible for the privacy practices of those Web sites. GREENCRICKET encourages you to ascertain the privacy practices of those Web sites.
Keeping Your Information Accurate
If you are a registered member of greencricket.ca and any of your personal information changes, you can review and update your member profile using your user name and password. You also have the option of sending an e-mail to request a change to your information or a copy of the personal information we have collected about you online. We will make every reasonable effort to make sure your requests are met.
Contacts At GREENCRICKET
If you have questions or concerns about your privacy when using a GREENCRICKET Web site, please contact us by e-mail: info@greencricket.com or by mail at:
The Green Cricket Inc.
Privacy Office
311 Evans Ave.
Etobicoke, Ontario
M8Z 1K2
This Privacy Statement was last updated on December 18, 2009.
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